Guarantees & Policies

Simple guarantees that make hiring tech help less stressful.

Clear pricing, no upfront website payment, honest scope, and no surprise work added without a conversation.

Remote support guarantee

Pay for a solved problem

  • $75 for the first hour
  • $37.50 for each additional 30 minutes
  • No upfront payment for normal support
  • If Cody cannot fix the issue remotely, you do not pay for the failed fix
  • Extra time is discussed clearly before continuing
Website preview guarantee

See the direction before deciding

  • Free private homepage preview
  • No pressure, payment, or commitment to review it
  • If you like it, the preview can become the full website
  • $500 flat for the listed package
  • Payment after the agreed work is ready and approved
The $500 package

A useful small-business website with a defined scope

Included

  • Up to 10 pages in a custom static site
  • Mobile-friendly design and clear contact path
  • Basic on-page SEO, sitemap, metadata, and schema foundations
  • Google Business Profile connection help
  • Contact form or contact section
  • Launch and domain guidance
  • Customer ownership of the completed code

Not included by default

  • Complex ecommerce stores
  • Custom software, applications, or backends
  • Daily content-management systems
  • Paid advertising management
  • Logo design unless agreed separately
  • A monthly hosting or platform fee from Swanson Tech Solutions
Re-quote promise

No surprise expansion

If a job is larger than expected, Cody stops and explains the situation before doing work that would cost more. You choose whether to continue.

Ownership promise

Your website stays yours

You own the completed code and your domain. There is no vendor lock-in and no hidden monthly page-builder fee from Swanson Tech Solutions. Normal domain and hosting costs remain separate.

Privacy & respect

Private information stays private

Type passwords yourself when possible. Cody does not share private customer information, screenshots, names, quotes, or business details without permission.

Clear next steps

Honesty when the answer is elsewhere

If a remote issue requires hardware repair, an ISP, or an on-site provider, Cody explains that instead of forcing the wrong service.

Choose the right first step

Preview a website or describe the tech problem.

Both paths begin without an upfront charge.