Secure the people who manage the Page
- Change the Facebook password from a trusted device and enable two-factor authentication.
- Review active sessions, recovery methods, and connected applications.
- Have every legitimate administrator secure their own profile.
Restore Page control
- Use Meta recovery tools and save case numbers or confirmation emails.
- Review Page access, business portfolio users, advertising accounts, and payment methods.
- Remove unknown access only after legitimate ownership is secured.
Limit customer harm
- Delete fraudulent posts after preserving evidence.
- Warn followers through your website, email, or another verified account.
- Check ad spending and contact the card issuer if unauthorized charges appeared.
Stop guessing when the problem keeps coming back
Get help quickly if no legitimate administrator remains, advertising money is being spent, or customers are receiving scam messages.