Print a built-in test page
- Use the printer control panel or manufacturer app so the test does not depend on the computer.
- If the built-in page is blank, focus on cartridges and the printhead.
- If it prints correctly, check the document, driver, and selected printer.
Inspect ink installation
- Confirm each cartridge is seated and any shipping tape or vent seal was removed.
- Use the printer menu to run one nozzle check and cleaning cycle.
- Avoid repeated cleaning cycles because they consume substantial ink.
Check software settings
- Confirm the document contains visible content and is not printing white text or an empty range.
- Install the correct manufacturer driver instead of a generic duplicate.
- Try a simple page from another application before blaming the original file.
Stop guessing when the problem keeps coming back
Ask for help when a built-in test remains blank after proper cartridge checks or when the printhead may be dried or failing.