Remote IT Support

What Computer Problems Cannot Be Fixed Remotely?

Know when a dead device, damaged hardware, wiring problem, or full internet outage needs hands-on service.

Hardware that needs hands-on work

  • Broken screens, liquid damage, swollen batteries, dead power supplies, and failed ports require physical inspection.
  • Drive, memory, fan, keyboard, and internal cable replacement cannot be performed through software.
  • Stop using equipment that smells hot, sparks, swells, or has visible damage.

Network work that needs the location

  • A complete provider outage prevents a remote session.
  • Damaged cables, wall jacks, access-point placement, and building wiring need someone present.
  • A remote diagnosis may still identify which provider or technician to call.

The honest next step

  • Cody will not force a remote session onto an unsuitable problem.
  • Back up accessible data before transporting equipment when possible.
  • Ask a repair shop about diagnostics, parts, timing, and data handling before leaving a device.
When to ask for help

Stop guessing when the problem keeps coming back

Contact Cody for a quick fit check if the computer partly works but you are unsure whether the cause is software or hardware.